Water Mitigation

We provide water mitigation services from many types of water damage including but not limited to:  sump pump failure, broken pipe, refrigerator lines, sewage back-up, shower/tub leaks, water heater leaks.

Understanding the drying process:

Water removal services on their own are usually not enough to remove all the moisture from your home after a water damage event.  Water can hide behind walls, under flooring or in your HVAC system and vents.  We provide expert drying and dehumidification services using a combination of dehumidifiers and high velocity air movers to remove moisture from the air.

Drying:  The process of removing moister from materials

Dehumidification:  The process of removing moisture from the air.

The 5 Phases of Drying and Restoring:

  1. Inspect and assess

  2. Remove water

  3. Dehumidification 

  4. Evaporation

  5. Monitoring

What to do while you wait for professional help:

  • Damage from water and bacteria growth can begin in hours.  Call for professional help!

  • Remove as much water as possible by mopping and blotting.

  • Remove wet area rugs or other floor coverings not permanently attached.  Do not attempt to start removing your wall-to-wall carpet.

  • Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.

  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.

  • Move photos, paintings, and art objects to a safe, dry location.

  • Do not remove books from shelves.  Instead, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.

  • Open drawers, closets and cabinet doors to enhance drying.

What NOT to do:

  • Do NOT enter a room with standing water until electricity has been turned off.

  • Do NOT use a regular household vacuum to remove water.

  • Do NOT lift tacked-down carpet without professional help

  • Do NOT use electrical appliances while on wet carpet or flooring

  • Do NOT disturb visible mold.

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Water Damage

Smoke/Fire Restoration

We understand that experiencing something like this is difficult.  Rest assured ServiceMaster Restore is the right company and has the qualified technicians to restore your property.

This is most likely your first fire related loss.  However, at ServiceMaster Restore we have helped people through this process countless times.  Years of experience have led us to advanced scientific methods, techniques and products for restoring buildings and personal property.

Understanding Fire and Smoke Damage:

During a fire, smoke is driven by heat created by flames.  Smoke also combines with humidity and can form corrosive residues that may cause secondary damage.  Long after the fire is put out, the damage can continue, as remaining free-floating smoke settles on horizontal surfaces and contents.  Fire does burn but residual smoke may burn as well.  Quick response and action are critical.  The more time that elapses before treatment, the greater the damage.

What to do while you wait for professional help:

  • Corrosive by-products can cause irreversible etching in as few as 72 hours.  Call a professional for help.

  • If the temperature is above 60°F, air out the house to reduce smoke odor.

  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.

  • Change the air filter on your furnace if it uses forced hot air.

  • Tape damp cheesecloth over air returns and supply registers to capture loose soot in the air.

  • Discard any open food packages.

  • If the electricity is off, clean out the refrigerator and leave the door(s) propped open.

  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What NOT to do:

  • Do NOT touch anything with your bare hands.  Oil from your hands can permeate upholstery, walls, and woodwork, causing additional damage.

  • Do NOT wash walls.  Incorrect cleaning could compound the soot residue.

  • Do NOT attempt to clean carpets or upholstered furniture.

  • Do NOT use electrical appliances until having them checked.

  • Do NOT use ceiling fixtures if the ceiling is wet.

Fire Damage